Received `403` error in getting User Data

Received `403` error in getting User Data

Hi Team, in the past few days, a significant number of requests for user information have been returning empty responses.

For instance, an API request for `/public/check?username=mentosbrasiltiktok` returns the following:

```
{
"message": "Failed processing request, please try again later.",
"status": "error"
}

```

Questions:

1. Could you provide an ETA for when this issue might be resolved?
2. In the meantime, are there any temporary workarounds you recommend?

Thank you